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Shipping & Returns

Shipping & Returns

1. Shipping

2.1. Terms of Shipping

The ware will be delivered within three to four days, normally. If there should be a delay we appreciate your comprehension, we will send you the approximately deliverydate, as soon as possible. If a product couldn´t be delivered anymore will send you a notice to vacate. You`ll get a chargeback of those iteams immediately. If you would have the package within one day (national) and three days (international) we have the possibility to send you the ware by express-service. Therefore we will calculate the transport-costs individually and reconfirm the price with you. 

1.2. Dispatch and passage of the risk

As soon as goods are given to the transportation company, they are responsible for the goods.

1.3. Transportation

Bayerische Geschenke have the choice of transportation.

1.4. Duty

Customers are responsible for the buty by themself. Bayerische Geschenke won´t be responsible for non-observance.

1.5. Shipping costs

To keep the prices as low as possible we have to charge you transportation costs. The costs are 4,90 Euro for national orders, 15,- Euro for Europe. The transporting cost in the other contries are different. We will inform You about the costs. There are additional costes for c.o.d. - 4,- Euro. Payment by c.o.d. is possible in Germany, only. If your order is more than 80,- Euro (for Germany no c.o.d.), 150,- Euro (for Germany with c.o.d.) we won´t charge you transportation costs.

2.Returns

2.1. Notices of defect, guarantee and compensation

If packages are damaged obviously, you have to open it at the handover with the transportation company. If the ware is damaged, please contact us via mail or fax and send us the package back, unfree. You will get replacement immediately.

2.2. Fair trading cancelling / non-acceptance

You have the right sending us back the ware within 14 days. Therefore you have to pay the transportation costs. If you have used or opened (e.g. Brennerei Adelsberg products) the ware your buy is binding. Please send us back the articles to:

Bayerische Geschenke, Paul Wanninger, Adelsberg 15, 84533 Marktl

You have to secure the set term and take care for save transportation. If there is a depreciation you will be charged the amount of it.


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